Matt Gelfand

Senior Designer at Goldcast

I'm Matt, a senior designer currently at Goldcast, where I build AI-assisted workflows for an all-in-one video content platform.

Previously, I've lead design on feature teams at Klaviyo and Wayfair.

I ship features that meet users' goals and needs while successfully navigating project constraints.

The result? Fewer broken experiences, reduced churn, and happier customer service teams. I love seeing humans successfully do the thing we set out to help them do.

For inquiries, please reach out via Linkedin.

Selected Work

PRIMARY

GOLDCAST

10x-ing Goldcast customers' speed to launching their branded events

WAYFAIR

Driving more unique Wayfair product sales with visual search

WAYFAIR

Drastically reducing Wayfair’s customer service cost-per-contact

INHABIT

Feature-packing a community newsfeed to prepare it for scale

GOLDCAST

COMING SOON

An AI-assisted catch-up tool to reduce churn from late joiners

GOLDCAST

COMING SOON

Adding a table-stakes webinar feature to help pinpoint engagement

PLAYGROUND

INTAKE

Using video to increase the odds of a successful therapist match

HANG

COMING SOON

An interactive tool intended to eliminate wall art purchase anxiety

What Colleagues Are Saying

Matt always went beyond the brief, challenged assumptions, and shared a clear point of view. His great eye for detail comes from years of varied, thoughtful work, and it shows in everything he does. Any team would be lucky to have him, and I'd hire him again in a heartbeat.

Matt always went beyond the brief, challenged assumptions, and shared a clear point of view. His great eye for detail comes from years of varied, thoughtful work, and it shows in everything he does. Any team would be lucky to have him, and I'd hire him again in a heartbeat.

SIMON AMMAAN

SENIOR DIRECTOR OF PRODUCT DESIGN, GOLDCAST

Matt brings so much more to the table beyond being an excellent product/UX designer. His ability to really understand and analyze the entire ecosystem of a project, as well as his grasp of the broader business context, makes his partnership invaluable to my work as a product manager.

Matt brings so much more to the table beyond being an excellent product/UX designer. His ability to really understand and analyze the entire ecosystem of a project, as well as his grasp of the broader business context, makes his partnership invaluable to my work as a product manager.

CORRINE LIN

PRODUCT MANAGER, KLAVIYO

Matt is an incredibly talented designer with an exceptional knack for truly understanding and advocating for improvements beyond the team's current focus. He balances this ability with a great product sense to understand the small wins that will drive outsized user impact. I'm a huge fan of Matt and have loved working with him.

Matt is an incredibly talented designer with an exceptional knack for truly understanding and advocating for improvements beyond the team's current focus. He balances this ability with a great product sense to understand the small wins that will drive outsized user impact. I'm a huge fan of Matt and have loved working with him.

ALISON STONE

DIRECTOR OF PRODUCT MANAGEMENT, KLAVIYO

Matt is an incredible designer. He always dove deep to understand every aspect of the process and the project, ensuring he produced well-thought-out solutions. He is valuable to any team, and I would not hesitate to work with him again if the opportunity ever arose.

Matt is an incredible designer. He always dove deep to understand every aspect of the process and the project, ensuring he produced well-thought-out solutions. He is valuable to any team, and I would not hesitate to work with him again if the opportunity ever arose.

DIANA REED

PRODUCT DESIGN MANAGER, KLAVIYO

Matt is one of the finest designers I've met. He is precise, thoughtful and articulates his design with clear rationale. He takes the time to listen and actively goes back to them with proposed solutions.

Matt is one of the finest designers I've met. He is precise, thoughtful and articulates his design with clear rationale. He takes the time to listen and actively goes back to them with proposed solutions.

JOYCE WONG

ASSOCIATE DIRECTOR, WAYFAIR

What I appreciate most about working with Matt is his collaborative and team-oriented approach. He's always willing to share his expertise, provide constructive feedback, and work to achieve the best possible outcome. I strongly recommend Matt without reservation.

What I appreciate most about working with Matt is his collaborative and team-oriented approach. He's always willing to share his expertise, provide constructive feedback, and work to achieve the best possible outcome. I strongly recommend Matt without reservation.

MARILYN HAMPTON

SENIOR PRODUCT DESIGNER, KLAVIYO

Matt is a gifted storyteller and is an expert of balancing his empathy for users and the overarching business context. His ability to grasp and communicate the business metrics and decisions helped to prioritize user pain points surfaced by research. All of these qualities made Matt an ideal design partner.

Matt is a gifted storyteller and is an expert of balancing his empathy for users and the overarching business context. His ability to grasp and communicate the business metrics and decisions helped to prioritize user pain points surfaced by research. All of these qualities made Matt an ideal design partner.

ADRIENNE BRYAN

SENIOR UX RESEARCHER, KLAVIYO

© 2026 Matt Gelfand

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